GSI Research

Our Team

David Knight, Managing Director

David Knight is a Senior Housing Executive and Consultant with GSI. He has over 20 years of multi-disciplinary experience including strategic planning, project development, merger and acquisition, and troubled-project advisory services.

His previous community roles as Executive Director and Healthcare Administrator, plus multi-site responsibilities as a Financial Analyst and Operations Consultant have contributed to his extensive knowledge and background in the senior living sector. He has worked on new development projects and turn-around of challenged communities, in both the for-profit and not-for-profit sectors.

David received his Bachelor of Arts in economics, accounting and philosophy (magna cum laude) from North Park University and Master of Arts in health administration from the University of Chicago.

 

Karen Adams, Vice President of Planning

Karen Adams has worked in the field of aging research and development since 1977 when she graduated from The Pennsylvania State University and began a year of housing research under M. Powell Lawton at the Philadelphia Geriatric Center. She continued her graduate studies in the dual degree program of Urban Planning and Gerontology at The Leonard Davis School of Gerontology at the University of Southern California.

Karen served as Vice President of GSI from its inception in 1982 until 1993 when she joined the AAHSA Development Corporation (ADC) for eight years, as a Director and as the Vice President in charge of the program. ADC was a subsidiary of the American Association of Homes and Services for the Aging. Karen worked with investment banking firms, affiliated State Associations, development and design firms and non-profit, long-term care and senior living organizations to develop services and programs. Karen provided technical assistance in finance issues to policy and advocacy staff, assisted providers in planning, development and finance, and worked to retain finance vehicles at the national level. She was awarded the AAHSA Chair’s Citation for her service to the Association.

Karen’s diversified experience brings added expertise to the GSI team. She works nationally with a wide variety of clients, and has pioneered planning efforts in the areas of healthy aging and environmental awareness in the development process. She works extensively with the GSI data sets and incorporates these findings into trend analysis.  Read Karen's latest blog post here.


 

Diane Carstens, Vice President of Research

Diane Carstens has worked in the field for over 25 years, and has been part of the GSI team since 1986. She serves as a consumer researcher for GSI as well as project director on numerous assignments. She has completed over 80 studies, including the design and analysis of surveys in Russian and Chinese.

Diane's other area of specialization is design. She is the author of Site Planning and Design for the Elderly, a respected text in the field, and wrote the first design section for AAHSA's Retirement Housing Professional's study guide. She oversees the design review portion of our services, working with architects and designers on project development teams. She has served on the faculty of the Harvard Graduate School of Design's Summer Seminar series.

Diane is a graduate of Mills College and received her Master's Degree from the University of Illinois, Urbana.

 

Paul Aigner, Vice President of Development

Paul has 30 years of experience as a senior housing project development executive. He is instrumental on all phases of development from assisting clients in land negotiations to pre-design through construction administration.  He oversees the project feasibility, budgets, schedules and selection of all team members. He maintains an executive awareness of the market environment, particularly issues impacting real estate development, capital markets, and design and construction.  Paul graduated from the University of Washington with a Bachelor’s degree in Environmental Sciences through the Architecture School.


 

Steve Wright, Vice President of Sales and Marketing

Steve Wright has been involved in the sales, marketing and market research areas serving the active adult, senior housing and long-term industries industry for over 25 years.  He has worked on hundreds of senior housing research, design strategic marketing and sales projects throughout the United States and Canada.  Steve’s past work experience includes executive leadership roles with Bluespire, Leisure Care, and Hillhaven Corporation's Retirement Housing Division. Steve is an instructor for University of Washington’s Construction and Development Graduate Program in Tacoma, is on the editorial advisory board for McKnight's Long-term Care News and Retirement Success Magazine, and is a frequent contributor to many industry publications. 

 

Eve Jakoboski, VP of Human Resources

Eve has over 20 years of human resources experience, with nine of those years in hospitality and five years in healthcare. She also has extensive experience in hospitality operations, finance and accounting. Originally from Huntsville, AL, Eve graduated with a Bachelor of Science degree in Human Resources from the University of Alabama, Huntsville. She also holds both a SPHR and SHRM-SCP Certification.

 



Kristen Crawford, Director of Sales and Marketing

Kristen is a 12-year veteran of the senior living industry with sales and marketing expertise in both independent and assisted living.  She specializes in sales best-practices, strategic marketing plans, and results-driving advertising campaigns.  Kristen earned a Bachelor of Arts degree in Marketing and Management from New York University and is a graduate of the LeadingAge Leadership Institute.

 


Kevin McNamara, Director of CCRC Operations

Kevin has over 15 years of experience managing CCRC’s, Skilled Nursing, Assisted Living and Memory Support Communities throughout Washington and Oregon.  He has expertise in strategic business assessment, property reorganization, master planning and major capital projects.  He holds a Bachelor of Science in Business Administration from La Sierra University’s School of Business in California.

 



Jim Bennett, Corporate Director of Health Services

Jim has over 40 years of experience in Health Care and Health Management Services. As a licensed Nursing Home Administrator, he has spent the last 30 years in senior living and skilled nursing care. Jim has worked for companies such as Beverly Enterprises, Extended Care, and Stafford Health Service where he served as the Director of Operations. Jim is the Washington State Chair of the Board of Nursing Homes Administrators, he has been active with the National Association of Boards for Long Term Care Executives, and he has served as Chair of the Nursing Home Examination.  Recently, Jim co-authored a new on-line Study Guide for Nursing Homes, Residential Care and Assisted Living, and Home and Community Based Services. Jim holds a master’s degree in Health Care Administration from Chapman University with emphasis in operations and management. He also holds a bachelor’s degree in Education and Coaching from the University of Puget Sound.

 


Mark Linden, Regional Culinary Director

Mark has over 45 years of experience in the hospitality industry where he has served as an executive chef, executive director and proprietor of a catering company specializing in unique remote sight venues. His experience in hotels and logistical  planning provides a unique perspective in analyzing current work flow systems, service areas and culinary production. He currently is a Certified Executive Chef and a member of the American Academy of Chefs within the national American Culinary Federation. Mark also serves as the lead evaluator for certifying chefs in the state of Washington. He is a graduate of the Culinary Institute of America.


Stan Martin, Controller

Stan has nearly 15 years of financial expertise in the senior living industry, including experience with Emeritus Senior Living and Brookdale Senior Living.  In addition, he has audit experience with KPMG and is a CPA in the State of Washington.  Stan graduated from the the University of Washington with a Bachelor’s degree in Accounting.

 

 

Maria Dwight, Founder and Consultant

Maria Dwight, founder of GSI, has over 40 years’ experience in programming and planning environments and services for older people with emphasis on the inter-relationship of housing, health and social services.

Maria now serves as a consultant for GSI and its team. She is a frequent speaker at universities and conferences. She has been a lead faculty member of Harvard’s Graduate School of Design Summer Seminars for over 30 years and is often a presenter at international conferences in Asia and Europe. As an expert on aging services, Maria has worked with developers, colleges and universities, hospitals, housing and long-term care providers throughout the US by providing strategic planning, market analysis, market segmentation, operational and space programming, marketing plans and materials. Maria’s professional career includes the establishment of the first municipal geriatric authority in the US. In recognition of her efforts, the Maria B. Dwight Geriatric and Rehabilitation Center was named in 1977.

Maria has been an active member of the American Association of Homes and Services for the Aging (AAHSA), now known as "Leading Age". She has served on the boards of a number of non-profit organizations, including Centura Health of Denver, Colorado; Center for Healthy Aging, Santa Monica, California; Alternative Living for the Aging, in Los Angeles, California, and Stonewall Communities of Boston.

Maria received her undergraduate degree from Hampshire College and her master’s degree from the Leonard Davis School of Gerontology, University of Southern California.

 

Bill Hendrickson, Financial Consultant

Bill Hendrickson is a financial and management consultant specializing in feasibility studies, project development and business strategies, and tax-exempt financing evaluation and restructuring.  He has completed more than 200 assignments for retirement communities and other long term care providers.  Bill has completed feasibility studies for more than 50 tax-exempt bond issues, ranging in size from $2 million to $100 million.  Bill received his BA from the University of California at Berkeley and his MBA in Finance from the University of Washington.  He is a member of California’s Aging Services Association (ASC) and other industry associations. 


Suzanne Manning, Consultant

Suzanne Manning is a consultant for GSI Research. Suzanne started her career in the aging field while completing her degree at University of California, Los Angeles. Suzanne holds a major in Political Science, and a minor in Public Policy. Her Public Policy focus was in Social Welfare, which sparked her interest in the field of Gerontology, taking a number of classes in the field. Suzanne began with Gerontological Services, Inc, under Maria Dwight, in 2001 as a research assistant. After graduating from the University, Suzanne went on to serve as Director of Research for Gerontological Services, Inc. from 2002 to 2012. Suzanne has extensive experience in the field of aging, conducting primary and secondary market research and market feasibility studies, as well as conducting and analyzing focus groups. She also has extensive experience in the use of Geographic Information Systems (GIS).


Helen Guthrie, Program Consultant

Helen Guthrie is a project management professional specializing in seniors living. Since graduating in architecture, Helen has focused on exploring innovative and creative ways to improve housing and care of older adults with emphasis on those living with dementia. This has been achieved through implementing corporate strategic initiatives with senior living organizations in both Australia and the United States.  Her experience includes initiatives in the areas of best practice care and design, repositioning for aging in place, and program and systems development. Her passions are: helping communities towards person-centered care; translating operational needs into design specifications; and facilitating development teams to create familiar, functional and supportive living and working environments.  She integrates the needs of elders, staff and families