David Knight, President
David Knight is a Senior Housing Executive and Consultant with GSI. He has over 20 years of multi-disciplinary experience including strategic planning, project development, merger and acquisition, and troubled-project advisory services.
His previous community roles as Executive Director and Healthcare Administrator, plus multi-site responsibilities as a Financial Analyst and Operations Consultant have contributed to his extensive knowledge and background in the senior living sector. He has worked on new development projects and turn-around of challenged communities, in both the for-profit and not-for-profit sectors.
David received his Bachelor of Arts in economics, accounting and philosophy (magna cum laude) from North Park University and Master of Arts in health administration from the University of Chicago.
Diane Carstens, Vice President of Research
Diane Carstens has worked in the field for over 25 years, and has been part of the GSI team since 1986. She serves as a consumer researcher for GSI as well as project director on numerous assignments. She has completed over 80 studies, including the design and analysis of surveys in Russian and Chinese.
Diane's other area of specialization is design. She is the author of Site Planning and Design for the Elderly, a respected text in the field, and wrote the first design section for AAHSA's Retirement Housing Professional's study guide. She oversees the design review portion of our services, working with architects and designers on project development teams. She has served on the faculty of the Harvard Graduate School of Design's Summer Seminar series.
Diane is a graduate of Mills College and received her Master's Degree from the University of Illinois, Urbana.
Michael Connell, Chief Financial Officer
A certified public accountant, Michael Connell has worked within the senior living industry for over 19 years in finance and accounting roles. Michael has served as the CFO for multiple complex senior living organizations. He has a proven track record of developing and leading strategic initiatives with high annual growth. Michael has played a key role in multiple bond financing transactions dealing with both "new money” and refinance totaling in excess of a half of billion dollars. He has experience with various bond structures, re-structures, and financing strategies. Michael also has five years of experience as a former healthcare and long term care specialist auditor for Ernst & Young LLP. He earned his Bachelor of Science, magna cum laude, in Accounting from the College of Saint Rose in Albany, New York
Paul Aigner, Vice President of Development
Paul has 30 years of experience as a senior housing project development executive. He is instrumental on all phases of development from assisting clients in land negotiations to pre-design through construction administration. He oversees the project feasibility, budgets, schedules and selection of all team members. He maintains an executive awareness of the market environment, particularly issues impacting real estate development, capital markets, and design and construction. Paul graduated from the University of Washington with a Bachelor’s degree in Environmental Sciences through the Architecture School.
Steve Wright, Vice President of Sales and Marketing
Steve Wright has been involved in the sales, marketing and market research areas serving the active adult, senior housing and long-term industries industry for over 25 years. He has worked on hundreds of senior housing research, design strategic marketing and sales projects throughout the United States and Canada. Steve’s past work experience includes executive leadership roles with Bluespire, Leisure Care, and Hillhaven Corporation's Retirement Housing Division. Steve is an instructor for University of Washington’s Construction and Development Graduate Program in Tacoma, is on the editorial advisory board for McKnight's Long-term Care News and Retirement Success Magazine, and is a frequent contributor to many industry publications.
Eve Jakoboski, VP of Administration & People
Eve has over 20 years of human resources experience, with nine of those years in hospitality and five years in healthcare. She also has extensive experience in hospitality operations, finance and accounting. Originally from Huntsville, AL, Eve graduated with a Bachelor of Science degree in Human Resources from the University of Alabama, Huntsville. She also holds both a SPHR and SHRM-SCP Certification.
Jim Bennett, Vice President of Housing Operations
Jim has over 40 years of experience in Health Care and Health Management Services. As a licensed Nursing Home Administrator, he has spent the last 30 years in senior living and skilled nursing care. Jim has worked for companies such as Beverly Enterprises, Extended Care, and Stafford Health Service where he served as the Director of Operations. Jim is the Washington State Chair of the Board of Nursing Homes Administrators, he has been active with the National Association of Boards for Long Term Care Executives, and he has served as Chair of the Nursing Home Examination. Recently, Jim co-authored a new on-line Study Guide for Nursing Homes, Residential Care and Assisted Living, and Home and Community Based Services. Jim holds a master’s degree in Health Care Administration from Chapman University with emphasis in operations and management. He also holds a bachelor’s degree in Education and Coaching from the University of Puget Sound.
Pete McGill, Market Analyst
Pete McGill received a Ph. D. in mathematics from Washington State University with a focus on constructing mathematical models. He has spent nearly 20 years teaching college level mathematics including nearly the entire undergraduate curriculum. He concurrently conducted research and provided consulting services to projects related to tax policy, legal compliance, and product development. He joined GSI in 2017 to spearhead the integration of new data sources to enhance the tools that are serving the field of market research.
Kristen Crawford, Director of Sales and Marketing
Kristen is a 12-year veteran of the senior living industry with sales and marketing expertise in both independent and assisted living. She specializes in sales best-practices, strategic marketing plans, and results-driving advertising campaigns. Kristen earned a Bachelor of Arts degree in Marketing and Management from New York University and is a graduate of the LeadingAge Leadership Institute.
Kevin McNamara, Director of CCRC Operations
Kevin has over 15 years of experience managing CCRC’s, Skilled Nursing, Assisted Living and Memory Support Communities throughout Washington and Oregon. He has expertise in strategic business assessment, property reorganization, master planning and major capital projects. He holds a Bachelor of Science in Business Administration from La Sierra University’s School of Business in California.
Mark Linden, Regional Culinary Director
Mark has over 45 years of experience in the hospitality industry where he has served as an executive chef, executive director and proprietor of a catering company specializing in unique remote sight venues. His experience in hotels and logistical planning provides a unique perspective in analyzing current work flow systems, service areas and culinary production. He currently is a Certified Executive Chef and a member of the American Academy of Chefs within the national American Culinary Federation. Mark also serves as the lead evaluator for certifying chefs in the state of Washington. He is a graduate of the Culinary Institute of America.
Stan Martin, Controller
Stan has nearly 15 years of financial expertise in the senior living industry, including experience with Emeritus Senior Living and Brookdale Senior Living. In addition, he has audit experience with KPMG and is a CPA in the State of Washington. Stan graduated from the the University of Washington with a Bachelor’s degree in Accounting.
Suzanne Manning, Consultant
Suzanne Manning is a consultant for GSI Research. Suzanne started her career in the aging field while completing her degree at University of California, Los Angeles. Suzanne holds a major in Political Science, and a minor in Public Policy. Her Public Policy focus was in Social Welfare, which sparked her interest in the field of Gerontology, taking a number of classes in the field. Suzanne began with Gerontological Services, Inc, under Maria Dwight, in 2001 as a research assistant. After graduating from the University, Suzanne went on to serve as Director of Research for Gerontological Services, Inc. from 2002 to 2012. Suzanne has extensive experience in the field of aging, conducting primary and secondary market research and market feasibility studies, as well as conducting and analyzing focus groups. She also has extensive experience in the use of Geographic Information Systems (GIS).